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High Speed Wired Internet: Download speed of 30 MBPS and Upload speed of 5-10 MBPS minimum.

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Smart phone mobile device with minimum operating systems: Android 5 or IOS 9.Dedicated work space that minimizes noise and outside disruption, and protects confidential and secure information.This position requires on-site training followed by temporary remote workīecause your initial employment experience will be predominantly remote, the Company requires that you maintain the following additional items, as a condition of employment, and until our offices re-open more fully.Must follow all guidelines of the Fair Debt Collections Practices Act (FDCPA).Ability to exercise discretion when dealing with confidential information.

Excellent written and verbal communication skills.

Detail oriented with strong organizational skills.

Schedules typically require 1 weekend day, and shifts are typically 8 hours.

Available to work between the hours of 8am 11pm.

Experience with First Data Resources (FDR), Evolve or related platforms preferred.

One (1) year minimum of customer service or call center/collections experience preferred.

High school diploma or its equivalent education is required.

Recoveries Specialists with Carson Smithfield strive for excellence by engaging and solving problems, as well as providing analytical skills on a daily basis. What you will need to be successful at Carson Smithfield:Ĭarson Smithfield employee success derives from the employee s effective listening, communication, and strong customer service expertise. You ll work directly with internal and external customers, CCCs and Credit Bureaus. This is an opportunity to proactively locate customers via skip tracing, legal action, and agency assignments.

These include payment in full, monthly payments, and settlement options. You will use your customer service, communication, and influencing skills to analyze each card holder s financial situation and offer payment options for debt resolution. You will contact holders of charged off accounts to obtain payments while providing information and counseling about obligations and benefits of repaying outstanding debts. What will you do as a Recoveries Engagement Associate for Carson Smithfield? We allow these values to guide the way we conduct ourselves and our business. Our Critical Values include Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning. Our Critical Values makes our work environment highly desirable. Company subsidized medical, dental, and vision insurance.We value our employees and provide generous benefits to include: Why Carson Smithfield & CardWorks Servicing?įor over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E.L.F), have helped shape our world class organization into an Employer of Choice. If you are looking for a company that challenges you and allows you to use your skills to create a better experience for others, then Carson Smithfield is the place for you!

#CARDWORKS SERVICING PITTSBURGH FULL#

Licensed to collect nationwide and in all time zones, Carson Smithfield is PCI-compliant, all collectors are fully trained in the FDCPA, and all collection efforts are in full compliance with federal and state regulations.Ĭarson Smithfield is a family oriented company that strives for excellence. Carson Smithfield is exclusively dedicated to the handling of third-party recovery collection services.

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